Email & SMS Marketing for eCommerce Brands.
Free 30 min call
Process
Our white glove service.
Yes... only email marketing. We do one thing, and we do it properly.
Email & SMS Marketing
Here's everything you get when you work with us. Built, written, designed and managed by us.
Flows
Generating sales 24/7, in the background
- Every flow your brand needs, rebuilt from scratch
- Running around the clock, making sales while you sleep
- Triggered by what each customer actually did on your site
- A/B tested continuously so every flow keeps improving
Campaigns
A weekly calendar, planned and ready to send
- Weekly campaigns to your engaged list and your segments
- Planned around your drops, restocks and the season
- Non-discount campaigns that sell without cutting your margin
- You approve it, we schedule it, it sends
Segmentation
The right message to the right customer
- Sends matched to previous actions and lifetime value
- VIPs treated differently to first-time visitors
- A/B tests running constantly across flows and campaigns
List growth
Pop-ups tuned for opt-in rate
- A new pop-up built to convert, designed around your brand
- A/B testing on the pop-up itself and the offer behind it
- Built to capture the people who will actually buy later
Deliverability
So what you send actually arrives
- Sender reputation warmed and protected
- Inbox placement monitored so you stay out of spam
- Sunsetting and suppression kept current, saving you plan costs
Reporting
Numbers you can act on
- Weekly and monthly reports on what worked and what did not
- What we tested, what won, and what comes next
- Handed to you on a silver platter, so the numbers are always clear
Why email marketing is so important
You already paid to acquire the customer, so your next job is getting their email. That way you actually own it, and you can keep sending them messages that bring them back again and again, without spending more on ads to acquire the same customer twice. Our whole job is turning a visitor into a pop-up opt-in, an opt-in into a first order, and a first order into a repeat buyer.
Emails
Designs that not only look good but drive sales.
Designed the way you want them. Send us your brand guidelines, the brands you look up to, or a style you have in mind, and we build to it... then optimise every campaign and flow for conversion on top. Emails your customers actually want to open, not unsubscribe from.
Pop-ups
The list is the asset. The pop-up is how you build it.
Nothing in email works without it. Most stores capture 2–4% of their traffic. A properly built pop-up lands between 8–14%... same visitors, same ad spend, three times as many emails collected.
Opt-in calculator
See what your pop-up is leaving behind.
Sign-ups ÷ visitors. Most stores sit between 2% and 4%.
We aim for 8–14%. Where you land depends on your industry and where your traffic comes from. Apparel and supplements behave differently.
That is ~19,200 people a year who came to your store, liked it enough to look, and left you no way to reach them again.
Estimates, not promises. The point is not the exact number... it is that the gap gets paid for twice: once in ad spend, and again in the repeat orders that never happen.
Book a call
Let's look at your numbers.
30 minutes. We go through your account live, find the bottlenecks where revenue is leaking, and work out whether we are the right fit.
- A live look at your flows and campaigns
- Where your list is leaking revenue right now
- The three fixes we'd make first, and what they're worth
- A straight answer on whether we are a fit
Free · 30 minutes · Google Meet
FAQ
Before you book.
An in-house hire only ever sees one Klaviyo account: yours. We're in several every week, so when a subject line angle, a flow structure or a pop-up offer starts working in one, it gets tested in yours days later... and the same goes for what stops working. You also get a copywriter, a designer and a strategist for less than one salary.
Because splitting focus is how agencies get average at everything. Retention is the entire business here, so it gets all the attention rather than whatever's left after the ad accounts are handled. You keep acquisition. We make sure the traffic you already paid for turns into repeat buyers.
For most established ecommerce brands, somewhere between 15% and 30% of total revenue. If you are well under that, the gap is usually missing flows, weak segmentation, or a pop-up capturing a fraction of what it should.
Be careful with anyone telling you email should be doing 50%. A brand cannot grow by selling to the same people forever, so at that point the share is high because new customer acquisition has stalled, not because retention is winning. A healthy brand keeps bringing in new buyers, which grows the top line and naturally pushes email’s percentage down even while email revenue itself goes up. A very high number usually means something upstream is broken.
Core flows are live within the first few weeks and normally show revenue inside the first month, because that traffic already exists. Campaigns compound from there. Deliverability work is slower... sender reputation takes time to move in either direction.
Klaviyo access, your brand assets and a product feed to start. After that it's light: approve the calendar, tell us about drops and stock early, and let us run. The brands that get the most out of this are the ones happy to hand it over.
A flat monthly retainer based on scope, with performance-based options once there's a baseline to measure against. We don't quote before seeing the account... a blind number is either padded or undeliverable.
Tell us early and we'll work out what needs to change, whether that's the offer, the segmentation or the creative direction. There's no long lock-in. If it still doesn't justify the retainer, we hand over everything... flows, templates, segments... and you keep it.
Still weighing it up? The call is 30 minutes, and you leave with the plan whether we work together or not.
Book a Call